How can we help?

Yes. Pick a photo design, or put your photo on the whole front. Use a sharp photo, since the site warns you if it's too small to print well.

You fill in the good deeds and the wish list, and we print Santa's letter on North Pole letterhead and mail it. Only the child's name is required, and you can read it first and change any word. It's $5 in color, mailed First-Class.

Christmas, Hanukkah, Diwali, Kwanzaa, Lunar New Year, Thanksgiving, the New Year and more, plus Season's Greetings and Happy Holidays for every tradition.

Yes. Write it once and send it to everyone. A letter is $3, folded, up to 5 pages, printed in a handwriting-style font and mailed First-Class.

Both are right. Our Hanukkah cards say Happy Hanukkah, and you can change the words to Happy Chanukah before you check out.

It's printed. You choose a handwriting-style font and we print your words in it, on letter-size paper.

No. We mail exactly what you enter, with no changes, so read the address over once before you pay.

No. You don't need a printer, ink, envelopes or stamps. We print on US Letter paper and mail it for you, postage included. You can start from your computer or your phone.

A letter is $3. It covers up to 5 pages, folded in a standard envelope and mailed USPS First-Class, with an email the day it's mailed and no tracking. Certified letter is $11, or $14 with a return receipt. Flat & tracked is $15 for 1 to 30 pages, and postcards start at $2. Printing and postage are always included, and sales tax is added where required.

A card costs the same for any holiday. A 4x6 is $2 with postage, $1.75 each from 10 and $1.50 each from 50. A 6x9 is $3, $2.75 from 10 and $2.50 from 50. Sales tax is added where required.

Yes. A 4x6 postcard is $2, a 6x9 is $3 and a 6x11 is $3.50. The front is full color, your message prints on the back in a handwriting-style font, and it's mailed First-Class with postage included. Postcards have no tracking. The price drops from 10 cards, and again from 50.

Postage and printing are always in the price, along with the envelope or mailer. Sales tax is added where required, and you see your total before you pay. There's no subscription.

Yes. Pick one of our designs for the front, or upload your own photo. Use a sharp photo, since the site warns you if it's too small to print well.

Yes. Pages print in black and white unless you choose color. Color adds $1 to a letter, or 5 cents a color page for flat & tracked. Postcards are full color on the front.

About two weeks or more before the holiday. A card usually arrives within 8 business days of mailing, so order early in the busiest holiday weeks.

A letter usually arrives within 8 business days of mailing. When your order has a date, it says "Estimated delivery on or before" that day. Certified letter usually takes about 5 to 7 business days once mailed, because it travels at First-Class speed.

No. Santa's letter comes on North Pole letterhead and travels like any other letter: USPS First-Class, with an ordinary postmark and return address.

A $3 letter that hasn't arrived within 3 weeks of mailing is mailed once more, free. Write to hello@holidaysbymail.com with your order number and we'll mail the new copy. Certified and flat & tracked orders have a tracking number you can follow at holidaysbymail.com/track.html.

Yes. A $3 letter comes with an email the day it's mailed. Certified and flat & tracked orders get your tracking number by email. If nothing shows up, check your spam folder, then write to hello@holidaysbymail.com.

A $3 letter arrives folded in a standard envelope, with your pages printed inside. Flat & tracked arrives flat in a rigid mailer, never folded, checked by hand before it ships. Postcards go out as postcards, with the address and postage on the back.

Your own return address goes on the envelope when you give us one for the order. If you don't, it says Have It Printed c/o your name, with 1308 E Colorado Blvd, #3278, Pasadena, CA 91106.

Open holidaysbymail.com/track.html and enter your order number and the email you ordered with. Certified and flat & tracked orders also have a tracking number by email. Want a person? Call (302) 591-7771, Monday to Friday, 9 AM to 6 PM ET.

No. A $3 letter goes First-Class without a tracking number, but we email you the day it's mailed. Postcards have no tracking either. Certified, Priority Mail and flat & tracked orders come with one.

We email it to you. For flat & tracked it usually arrives within seconds of payment. For Certified it comes once the letter is mailed. You can follow either one at holidaysbymail.com/track.html.

Upload your pages, choose Certified letter and pay $11. We print it, fold it into an envelope and mail it through USPS, then email you the tracking number. For proof of who signed, add a return receipt, $14 in total.

Orders go to print as soon as they're placed, and we mail exactly to the address you entered, so it can't be changed afterward. If it's wrong, a new order to the right address is the way to fix it.

Not once you've paid. Orders go to print right away, so we can't pull one back. We do refund in a few limited cases, such as an order we decline to mail. The full policy is at holidaysbymail.com/refund.html.

If we printed or mailed it wrong, we reprint and re-mail at no charge, or refund you in full, your choice. Write to hello@holidaysbymail.com within 14 days with your order number. For mail that never arrives, the refund policy is at holidaysbymail.com/refund.html.

When we decline an order, it's refunded automatically. When we make a mistake, we reprint and re-mail, or refund in full, whichever you prefer. Or when a problem on our side stops your order from going through.

We use your list only to print and mail your cards. We never sell it, use it for ads or use it to train AI, and we delete it 90 days after mailing, or sooner if you ask.

No. We never use your files to train AI, never sell them, and never use them for ads.

No. Holiday cards and letters mail to U.S. addresses only.

Yes. Type the addresses or upload a spreadsheet, up to 400 cards a list. Each card goes to its own address, and a merge field greets each person by name.

Bulk mail merge is $3 a letter, $2.50 each from 10, and $2 each from 50, with printing and postage included. Postcards to a list cost less too: a 4x6 is $1.75 from 10 and $1.50 from 50.

Upload a CSV with your recipients, up to 400 per upload, and write one message with merge tags, like a first name. Each person gets their own printed letter with their name on it, mailed to their own address.

Prepaid letters you use whenever you like: 10 for $28, 50 for $130, 100 for $250, 250 for $575 or 500 for $1,100, which works out to as little as $2.20 each. A flat & tracked mailing of up to 30 pages uses five.

There's one "Coupon code" box at checkout. Type or paste your code there. Codes don't stack.

Percentage codes don't apply to Certified or Priority Mail orders, or when you pay with prepaid letters, and codes don't stack. Check the spelling, too. Still stuck? Write to hello@holidaysbymail.com and include the code.

No. You can check out as a guest. An account is optional and keeps things like your letter packs and saved addresses in one place.

Call (302) 591-7771, Monday to Friday, 9 AM to 6 PM ET, or email hello@holidaysbymail.com. We're closed weekends. Have your order number handy. The contact page is holidaysbymail.com/contact.html.